Best Western Plus Heritage Inn - Bellingham

Comfy Bed, Clean, Good Shower, Close to Freeway

We were on the bottom floor and the floor creaked above us. We could hear the people above us walking around. Annoying....

No troubles checking in, fridge and microwave in room, breakfast was good and was able to take food to the room.

No safe in the room to keep passports.

Easy access off 1-5. Great Mexican restaurant 2 min walk from lobby, other restaurants also short walk. A really good breakfast is offered. Staff friendly, professional, helpful.

Well, the beds are really high! If you are short you kind of need a running start!! If you are 60+ like us it was interesting getting into bed. The staff at check-out said many had this problem and stools available

Breakfast was great, staff was friendly, everything was very clean, location for shopping was great, restaurants were close and affordable,

Bed was too high to get into for someone with arthritis, chairs in dining room were too heavy, needed two soft chairs in room, the room was the best you could do for handicap but if had a wheelchair, could not have made it,

The bed was super comfy. The staff was more than accommodating when I request two queens instead of a king, and friendly when we arrived. Very clean. We are regulars at Best Western hotels, and are never disappointed!

The *only* thing, and it is too miniscule to count, is that there are several buildings for the rooms disconnected from the hotel. But other than that, nothing at all.

where we were situated was a little noisy but still enjoyed our stay

Location, comfort and pleasant welcoming staff. Nice clean well finished rooms. Excellent morning breakfast choices

The staff was awesome, the facility was clean, and the breakfast provided was quite nice.

The private bathroom was troublesome - particularly in the mornings with multiple people trying to shower and get ready. I would not book a room with this set-up again unless I was traveling alone. A separate area with sink and vanity would have made our stay much easier. Also...room lighting is always, always an issue with me.

staff was nice and helpfull.

bed was pretty uncomfortable, and the cleaning services started at 9AM with vacuuming in the hall right outside my door :/

Cozy room, the bed was very comfortable, the view out the window was nice with trees and a stream. Could not hear the freeway traffic noise.

The sink counter in the bathroom was so big that it made the bathroom space quite small. The doors of the other rooms slammed when they closed and could be heard clearly. We didn't mind, but there were a few people that got into the breakfast room that were not guests of the hotel. Just a note for the hotel.

The staff were great---friendly and extremely helpful!! We thought we lost our wallet and the clerk at the desk was trying to help us locate it with phone calls to the restaurant we at the night before!!! Great location to mall and highway but tucked in and felt quaint and quiet-- definitely would return and recommend to others!!! Thank you

Very rude lady kicked us out after we had reservations thru Friday she said they were booked and we had to leave we are extremely unhappy I am a rewards customer amd I lost 2hrs durnibg a job to gather my stuff get out and then find another to stay at in a last second desperate effort. Very unhappy

Very rude lady that said we made an error in our booking noot them we clearly booked longer we were even quoted 8fz.00 And was tossed out and bill was 700.. Something

Very clean and the lady in front desk was great!

Would by great if the check out is extended until one.

I booked thru Booked.net and the person I spoke with gave erroneous information. Like, a 10% gratuity fee would be charged, like I was booked for a room that our dog was welcome (with the 20 fee). She's miniture doberman and was obviously crated. 20 is ridiculous. Our "pet rent" in Redmond is only 35, and that's for a month, plus Redmond is much more upscale than Bellingham. Your prices on that need to be adjusted.

Your breakfast was not where near healthy. How about some fresh fruit? Plain yogurt? Vegetables in the eggs, like spinach. It works as a filler and frankly you'd spend less on the eggs.

Location, room, bed size, breakfast with excellent service, affordability, cheerfulness of all staff.

Our door to our room would not shut. I only found this out when I tried to shut the door at night for the evening. I had to use the bolt to keep it closed. It was reported to the front desk upon check out.